Brewer Service Request

We recognize you may have experienced lengthy wait times when calling our Customer Service Center. We apologize for this. Due to heavy demand of our brewers this holiday, our Customer Service team is talking to thousands of new Keurig owners.

Listed below, please find all the information our Customer Service representatives need to be able to help you in a timely manner. It's important to us that our customers are satisfied. We have a long history of customer satisfaction and it is our goal to continue that.

We will review your information and contact you within 3 business days.

If you have general questions that are not brewer related issues, please go to www.keurig.com/help.

Please complete the following Information:

* First Name:
* Last Name:
* Street Address:
Suite or Appartment:
* City / Town:
* State:
* Zip / Postal Code:
* Email Address:
(Your email is provided for the purpose of communicating with you in regards to your issue. It will not be shared or used for any other purpose)
* Phone Number: () - Ext.
  i.e. (555) 555-1212 Ext. 4321
* Date of Purchase:
Where Purchased:
 
* Brewer Name:
* Brewer Serial Number:
  The serial number can be found behind the drip tray
or on the bottom of the brewer.
* Please describe the product issue:

* Required Fields

 
View Keurig’s complete privacy policy.