Changes and Cancellations

Unfortunately, once an order is in process, we are unable to edit or cancel the items. Please understand that the ordering process is automated and the orders are printed immediately in our distribution center and processed without delay. However, you may still return your order to us. Please do not accept the shipment. Explain to the FedEx driver that you are refusing the shipment.  If you do wish to refuse your order, please contact Customer Service as soon as possible as we may be able to help assist you with a package refusal from FedEx. Additionally, you may track your shipment in your Keurig account. If you will not be home when the shipment is expected to arrive, please leave a note for the FedEx driver that you do not want your Keurig shipment and it should be returned.

Please note: you will be charged for this shipment but will be credited when it is returned to us. We certainly apologize for any inconvenience but hope that in the majority of cases our quick processing will work to your advantage.

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