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Listed here are Frequently Asked Questions that we’re often asked.
For specific questions about Keurig, please email us at feedback@keurig.com.
What is the price of the Keurig system?
We do not sell our Keurig commercial brewing systems direct to offices.
We have a network of “Gold Standard” Keurig Authorized Distributors who can work with you on pricing, service, and coffee delivery.
Distributor pricing to offices is based on several factors including the number of employees in your office, cups of coffee/tea consumed per day,
and other products ordered. Depending on your office’s specific situation, the B2003 is often loaned, rented, or leased for a reasonable monthly fee by our distributors.
Our B100 series brewers are generally sold or leased to offices through our distributors. The price of K-Cups is determined by your distributor, and varies based upon total office volume.
To obtain a firm pricing quote, we recommend a free 3 day trial of the Keurig system in your office.
This helps our distributors gauge your coffee usage so they can provide an accurate price quote.
For a Free Keurig Trial in your office, CLICK HERE. To inquire about pricing info, CLICK HERE.
How do I get a Keurig system for my office or home?
OFFICE:
The best way to bring Keurig to your office is through our exclusive 3 Day FREE Trial program: Click here to submit your contact information to our Regional Sales Manager in your area. For more information on placing a Keurig System in your office, please click here. You will be contacted shortly and put in touch with the Distributor who
best suits your specific needs and can provide you with a Free Trial or placement of the Keurig system. The B2003 and B100 series Keurig Systems are only available through our Keurig Authorized Distributors.
HOME:
Now you can enjoy the gourmet taste of Keurig BrewedTM coffees and teas at home! Our compact B50 brewer,
designed for home use only, is available to order right on our website or from select retailers, and provides perfectly brewed coffee
and tea one cup at a time – for a premium Coffee House taste in every cup. Click here to order your B50, and for
more information on Keurig brewing systems for your home.
How can I become a "Gold Standard" Distributor of Keurig Systems?
Keurig chooses our distributors based upon several criteria that include: commitment to customer service,
an established OCS/Water business with access to multiple customers, equipment service capabilities, and of course, location, location, location.
If you would like to be considered by Keurig to become a “Gold Standard” distributor….. click here
What are the electrical requirements for Keurig in the office?
For all Keurig Brewing Systems to operate properly we recommend an
electrical connection of 15 Amp., 3 Prong Grounded with a Ground Fault Interrupt.
Will Keurig Be Adding Additional Brands?
In the North American marketplace Keurig now offers more than 110 varieties
of coffee and tea from five roasting partners. Internationally, we do plan on
licensing a limited number of roasting partners. Currently Keurig Brewed®
coffees are available in the Pacific Rim through UCC.
For more information please email: roasters@keurig.com.
Are K-Cups® Recyclable?
Keurig continues to seek environmentally friendly options for
packaging and marketing its K-Cups. The non-bleached filter paper
used in the K-Cup to provide an optimal taste profile is based
on an environmentally friendly production process. Recyclable
materials are used for the packaging of its 25 count boxes,
master shipping cartons, and sales and marketing materials.
The challenge of protecting the freshness of roasted coffee while
using environmentally friendly packaging is one that both Keurig®
and the coffee industry are committed to overcoming.
The K-Cup is constructed from materials that insure that the
ground Arabica coffee is protected from humidity, oxygen and
light which accelerate the staling process. The outer barrier is
a combination of a multi-layer plastic cup material and a foil
laminated plastic lid. This form of packaging is also used for
other single-portion products like salad dressings, sauces and
butter. Due to the size of the package it is not currently
economically feasible to separate the components of the K-Cup
after use. Accordingly, there are no federal government
regulations requiring recycling of this type and size of
packaging.
There are other environmental issues surrounding the brewing of
coffee that have allowed Keurig to actively support a better
environment. The Keurig system does not waste water because
coffee is brewed one cup at a time. Glass pots and thermal
carafes use water for brewing coffee by the pot which is often
disposed of as waste after the coffee cools. In addition,
detergents that are used in offices to clean glass pot and
thermal carafe systems can contaminate our waterways. Finally, in
order to sanitize glass pots and air-pots, many office coffee
distributors soak them in acid baths, which are harmful to our
waterways. Keurig recommends natural citric acid for all cleaning
procedures and the Keurig system requires less frequent cleaning
than traditional glass pot and thermal carafe systems.
What Varieties of Coffee and Tea Are Available?
The Keurig system requires all coffee or tea to be packaged in Portion-pack
individual servings we call K-Cups®. We've licensed specialty coffee roasters and tea partners throughout North America and the Pacific Rim to package their gourmet coffees and specialty teas in K-Cup® portion packs. Our North American partners sell these K-Cups to our Keurig Authorized Distributors. Keurig's licensed coffee roasters and tea partners include:
Green Mountain Coffee Roasters
Celestial Seasonings Teas
Diedrich Coffee
Gloria Jean's
Timothy’s
Van Houtte
Bigelow
Is Hot Chocolate Available in K-Cups® Portion Packs?
Although hot chocolate is not currently available in K-Cup® Portion Packs, you can use your favorite hot chocolate mix by placing it in your cup and pressing the brew button without a K-Cup.
If you would like to be notified when we have hot chocolate available, please click here and fill out our form and mention "Hot Chocolate".
Are Keurig Brewed® Coffees and Teas Certified Kosher?
Yes. All varieties of coffees and teas available from our roasting partners are certified Kosher. For specific copies of the certification, we encourage you to contact the specific roasting partner directly.
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