Customer Service - Keurig.com


Video Guides

Descale your Keurig® brewer >	Descale your Keurig® MINI Plus brewer >	Keurig® brewing technology >	Brew iced tea and iced coffee >
More Video Guides:
Priming your K-Cup® system >	How to Clean the Needles and K-Cup® pack holder >	How to - High Altitude Use >	How to do a Water Only Brew Cycle >	How to Clean the Filter Screen and Water Reservoir Port >

Customer Service Answer Center

Top 5 Topics:

1. Order confirmation

2. Order tracking

3. When will order arrive?

4. Change or cancel orders

5. Didn't receive order

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Top 5 Topics:

1. Change email address

2. Merge two accounts

3. Change the name on the account

4. Forgot password

5. Change password

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All Topics:

1. How to register brewer

2. Why register your brewer?

3. Error message when trying to register brewer

4. Brewer Registration K-Cup® pack offer

Top 5 Topics:

1. Fixing a short cup (didn't fill completely)

2. Getting grounds in cup

3. Clean/descale brewer

4. Error message when trying to register brewer

5. Difference between home and office brewers

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All Topics:

1. Order wasn't shipped Overnight or 2nd Day

2. Shipping information on order is incorrect

3. Shipping and Handling

Top 5 Topics:

1. Decaffeination process

2. Are K-Cup® packs Kosher

3. Allergy information

4. Caffeine content in coffee

5. Gluten information

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All Topics:

1. How to return a brewer

2. When will credit appear for returned item?

3. Can K-Cup® packs be returned?

4. Return Policy

Top 5 Topics:

1. Office brewer pricing

2. Keurig® Brewing Systems for the workplace

3. B3000 brewer information

4. Difference between home and office brewers

5. Become a business to business distributor

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Contact Customer Service

We'd like to hear from you. Please feel free to contact our Customer Service Department directly.

Mail to: Keurig, Incorporated. 55 Walkers Brook Drive, Reading, MA, 01867

Email us using our email form

Call us toll-free: 866-901-BREW (866-901-2739)

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