Customer Service - Keurig.com


Video Guides

Descale your Keurig® brewer >	How to Clean the Needles and K-Cup® pack holder >	How to Clean the Filter Screen & Water Reservoir Port >	Priming your K-Cup® system >
More Video Guides:
Descale your Keurig® MINI Plus brewer >	How to do a Water Only Brew Cycle >	Brew iced tea and iced coffee >	Keurig® brewing technology >	How to Brew at High Altitudes >
Rivo Video Guides:
Preparing your Keurig® Rivo® System >	Maintaining Your Keurig® Rivo® System >	Crafting an Espresso With Keurig® Rivo® System >	Crafting Lattes With Your Keurig® Rivo® System >	Crafting an Iced Latte Your Keurig® Rivo® System >
Crafting a Cappuccino With Keurig® Rivo® System >				*How to find Serial Numbers

Customer Service Answer Center


	Top 5 Topics: Order confirmation Order tracking When will order arrive? Change or cancel orders Didn't receive order View All Topics >

	All Topics: Order wasn't shipped Overnight or 2nd Day Shipping information on order is incorrect Shipping and Handling

	All Topics: How to return a brewer When will credit appear for returned item? Can K-Cup® packs be returned? Return Policy

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Contact Customer Service

We'd like to hear from you. Please feel free to contact our Customer Service Department directly.

	Mail to: Keurig, Incorporated. 55 Walkers Brook Drive, Reading, MA, 01867
	Email us using our email form
	Call us 7 days a week, 7 a.m. - 12 a.m. EST Toll-free: 866-901-BREW (866-901-2739)


All Topics: How to register brewer Why register your brewer? Error message when trying to register brewer Brewer Registration pack offer

Top 5 Topics: Fixing a short cup (did not fill completely) Getting grounds in cup Clean/descale brewer Error message when trying to register brewer Difference between home and office brewers View All Topics > All K-Cup® System User Guides >

Top 5 Topics: Brewing a two-step café beverage Brewer ran out of water while brewing 16 oz. Brewer not brewing in constant stream Removing the Brew Head for cleaning Clean/descale brewer View All Topics > All Vue® System User Guides >

Top 5 Topics: Should I use vinegar for cleaning - or how is the cleaning process different than other Keurig® brewers? Can I use soy milk when frothing? Is there a difference if I froth whole or skim milk? The buttons are blinking in a circular pattern. What should I do? What is different about the Keurig® Rivo® System compared to the competition View All Topics > All Rivo® System User Guides >

Top 5 Topics: Office brewer pricing Keurig® Brewing Systems for the workplace B3000 brewer information Difference between home and office brewers Become a business to business distributor View All Topics >

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