Every Cup Is Rewarding
Enjoy Exclusive Membership Rewards
Frequently Asked Questions
How do I sign up for Club Keurig™?
When you make your first beverage purchase on
This automatically enrolls you in our Club Keurig™ Rewards program.
You'll start saving-and earning Rewards Points-from your very first purchase.
What are the benefits of membership?
- Exclusive rewards, starting with your very first order
- Earn Rewards Points on every pod or bag of coffee purchased
- 1 pod = 1 Point (a 24-ct. box earns 24 Points)
- 1 bag of coffee = 15 Points
- Rewards Points redeemable for 50% off brewers, accessories and selected pods
- The Rewards Points you accrue never expire
- A monthly members-only email newsletter featuring recipes, discounts, featured Rewards Catalog items and more
- The occasional surprise to celebrate your good taste!
What are the two membership levels and how are they different?
Membership level is based on
the number of Rewards Points you've accumulated to date. A Gold Member has earned (1-499 Points) and a Platinum
Member has earned (500+ Points).
How do I earn Rewards Points?
You earn Rewards Points for every pod or coffee bag you purchase on
Keurig.com. 1 pod = 1 Point (a 24-ct. box earns 24 Points) and 1 bag of coffee = 15 Rewards Points. Your points
will be applied to your account when the applicable pod/bag order is shipped and billed. Please note: points are
not awarded for the purchase of brewers, accessories or gift certificates.
How do I keep track of my Rewards Points?
You can keep track of the Rewards Points you earn
and the Points you redeem through your account online and in your Club Keurig™ Statement email. Points
accumulate with every pod/coffee bag purchase you make on Keurig.com and are deducted when you make a purchase
from the Rewards Catalog.
I see I have three types of Point balances - what does each indicate?
We keep track of three
Rewards Points balances for you: Available Points, Points Used, and Lifetime Points.
- Your Available Points balance is the number of available points you have earned that can be redeemed. You
can trade in your available points for 50% off items in our Rewards
Catalog. When you redeem your available points, these will be deducted from your Available Points
- Your Points Used balance shows how many points you've redeemed in the Rewards Catalog to date.
- Lifetime Points balance includes the total points you’ve earned for all your Keurig beverages purchases on Keurig.com
It also identifies what membership level you are in.
How do I redeem my Rewards Points for an item in the Rewards
It's easy! Just visit the Rewards
Catalog from the MY ACCOUNT page. Each product displays the reduced price and the number of Rewards Points
required to purchase the product. If you have the required points for a product, an 'ADD TO CART' button will
appear below it. To order, simply click on that button and you'll be directed to a payment screen. Points will
automatically be deducted when your order has been billed and shipped.
Terms and Conditions
Additional Terms and Conditions of Club Keurig™
- Club Keurig™ Rewards Points are not transferable and may not be combined among Club Keurig™
members, their successors or assigns, or across any other loyalty program or promotion offered by Keurig
Green Mountain, Inc. (Keurig) or its affiliates. Accrued Rewards Points do not constitute property of the
member and are not transferable by the member (i) upon death, (ii) as part of a domestic relations order, or
(iii) otherwise by operation of law. Rewards Points and the awards and benefits of Club Keurig™ are
void where prohibited by law.
- Keurig is the final authority on qualification for Rewards Point credit and reserves the right to deny or
revoke Rewards Point credit at any time if it determines that Rewards Point credit was improperly given.
- Keurig may, in its sole discretion, change Club Keurig™ terms, conditions, awards and special offers
at any time with or without notice. This means that the accumulation of Rewards Points does not entitle
members to any vested rights with respect to such Rewards Points, awards or club benefits. In accumulating
Rewards Points, members may not rely upon the continued availability of any award, award level or benefit of
membership. Any award, award level or benefit may be withdrawn or made subject to increased Rewards Point
requirements or new restrictions at any time. Keurig, may, among other things, (i) withdraw, limit, modify
or cancel any award or benefit, (ii) change Club Keurig™ benefits, Rewards Point levels, conditions of
participation, rules for earning, redeeming, retaining or forfeiting Rewards Point credit, or (iii)
otherwise restrict the continued availability of Rewards Points. Keurig may make any one or more of these
changes at any time even though such changes may affect a member's ability to use Rewards Points that such
member has already accumulated. Members are responsible for knowing the current terms and conditions of Club
Keurig™ in order to understand their rights, responsibilities and status under Club Keurig™.
- Members are responsible for ensuring that earned Rewards Points are properly credited. If a member believes
that Rewards Points have been earned but not properly credited, such member may be required to submit
documentation or other proof satisfactory to Keurig. Any claim for Rewards Points not credited must be
received by Keurig within 12 months after the Rewards Points were earned.
- Club Keurig™ Members may access and view their account status at any time on www.Keurig.com.
- If Keurig improperly denies a member Rewards Points, awards or some other benefit of Club Keurig™, the
member's exclusive remedy shall be the issuance of the improperly denied Rewards Points, award or benefit,
if available, or such other alternative comparable benefit as determined by Keurig, which shall have no
additional liability whatsoever. In no event shall Keurig be liable to any member, or anyone claiming
through a member, for any direct, indirect or consequential damages, or lost revenue or profits, arising out
of Keurig acts or omissions in connection with Club Keurig™.