Keurig® K-Cup® Support | Caffeine Content & Other FAQs
Skip to content Skip to navigation menu

Beverage Support

Let's start with frequently asked questions

  • Is there any fat or sugar in your beverages?
    Some of our beverages contain sugar. Please see the individual product detail pages.
  • Do your beverages contain artificial sweeteners?
    Some of our beverages contain artificial sweeteners. Please see the individual product detail pages.
  • What is an Extra Bold K-Cup® pod?
    If you love a more robust cup of coffee, we suggest trying Extra Bold K-Cup® pods. They provide a more intense, richer coffee experience because they contains up to 30% more ground coffee than regular K-Cup® pods. Extra Bold varieties are the perfect choice for those who enjoy strong, fuller bodied coffees with distinctive flavors and layers of subtleties. To satisfy a wide range of flavor preferences, Extra Bold K-Cup® pods are available in light, medium and dark roasts.
  • Are the K-Cup® pods recyclable?
    The challenge of protecting the freshness of roasted coffee while using environmentally friendly packaging is one that both Keurig and the coffee industry are committed to overcoming. We are very sensitive about the waste created by the K-Cup® pods and are investigating alternative materials. Finding a solution for this is a priority for us, and one we hope to have before long.

  • What is the shelf life of my beverage?
    Each K-Cup® pod has a Best-Used-by-Date imprinted on the side. The Best-Used-by-Date is a guideline for optimal freshness recommended by the Roaster; it’s not an expiration date. K-Cup® pods are nitrogen-flushed, sealed for freshness and impermeable to oxygen, moisture and light.
  • Can pods be used more than once?
    K-Cup® pods are intended to be used only once. Most of the flavor has already been extracted from the grounds when first brewed
  • Do you have low-acid coffee in K-Cup® pods?
    Currently we do not have a low-acid K-Cup® pod. We recommend darker-roasted coffees as more of the acid in the coffee bean is removed as the coffee is roasted
  • Are the pods pthalate/BPA free?
    All K-Cup® pods, Vue® pods, and all water path components of Keurig® home brewers are free of Bisphenol-A (BPA).

    Although some parts of the Keurig Brewers do contain BPA, these do not come in contact with the water or grinds used to brew fresh coffee. Neither the cold water reservoirs nor the internal water pipeline contains BPA. For more information regarding the FDA’s pronouncement about BPA, visit:
    http://www.fda.gov/NewsEvents/PublicHealthFocus/default.htm
  • Will plastic leach from the pod?
    Pods are BPA-free and constructed using only FDA approved food safe materials. In addition, the temperature of the water dispensed in Keurig brewers is well below the melting and softening points of the pod materials. Therefore, no plastic leaches from the pod into your beverage.

    We regularly review the components used in our products to ensure that they are safe and meet or exceed applicable FDA standards.
  • Is there a filter in the pods? What is it made of?
    Some of the pods do contain filters. Filters are made with abaca fiber, which the same material that is typically used in tea bags and are considered unbleached.

General Beverage Information

  • DECAFFEINATION PROCESS
    Keurig Green Mountain’s roasting partners use different processes to decaffeinate their coffee and tea. The processes are: Direct Process, Indirect Process (Indirect & Direct uses solvents such as: methylene chloride or ethyl acetate) and Swiss Water Process.

    Direct Process soaks the beans in water, and then a decaffeinating agent is mixed with the beans to remove the caffeine. Finally the beans are steamed and dried to remove the decaffeinating agent.
    Indirect Process uses water mixed with steamed beans to draw out the caffeine. The caffeinated water is then separated from the beans and a decaffeinating agent is added to the water to remove the caffeine. Finally the decaffeinated water is reintroduced to the beans to restore any flavor that might have been extracted during the decaffeination process.
    SWISS WATER® Process is a 100% chemical free coffee decaffeination and uses a “broth” of coffee solubles that saturate the beans and then is filtered through a charcoal media that extracts the caffeine.

    Lavazza uses an innovative decaffeination process involving water and carbon dioxide to best preserve the aromatic qualities of the coffee, while allowing for the decaffeination process to occur.
    Please see our product pages for individual beverages or feel free to contact our Customer Service Department at 866-901-BREW (2739).
  • CAFFEINE CONTENT
    Coffee contains between 75 and 150 mg. of caffeine per 8 oz. cup, depending on the roasting strength and other factors. It is difficult to measure the nutritional content of coffee, because it varies depending on many things. Generally, the darker the coffee is roasted, the less caffeine it contains.
    Almost all decaffeinated coffees still contain some caffeine. The international standard by which decaffeinated coffee is characterized is by having at least 97% of the caffeine removed. Decaf coffee should fall somewhere in the range of 2 to 4 mg. per 8 oz cup
    Espresso, in general, has more caffeine than an average coffee. However, the usual serving size for espressos is much smaller than for coffee – compare the size of a 1.4 oz shot of espresso with roughly 50-75 mg of caffeine to a standard 8 oz cup of coffee containing 75-150 mg of caffeine.
    We offer teas with a wide range of caffeine content – from naturally caffeine free herbal teas to green and black teas with naturally occurring caffeine. For most of our caffeinated teas the caffeine content ranges from 50-75mg
    Most of our specialty beverages contain little to no caffeine. However, specialty beverages containing tea, coffee, or chocolate may have up to 60mg per 8oz serving
  • KOSHER CERTIFICATION
    Listed below are the specific organizations along with the symbols that pertain to our Keurig® pod brands. These can be found on the beverage detail page on Keurig.com and Keurig® pod boxes and bagged coffee.

    •  
    Orthodox Union
    •  
    The Organized Kashrus Laboratories
    •  
    Montreal Vaad Hair

    All coffees, teas, and espressos are certified kosher, with the exceptions of the below beverages, which are certified Kosher Dairy “OU D”

    Bigelow
    BIG Vanilla Chai
    BIG Salted Caramel

    Celestial Seasonings
    CS Dirty Chai Latte
    CS Coconut Thai Latte
    CS Vanilla Velvet Latte

    Café Escapes and Cocoa beverages are not certified kosher

  • ALLERGENS
    Flavored coffee beverages made by Gloria Jean’s, Green Mountain Coffee® and Timothy's Coffee® do not contain any nut proteins. They declare that their flavored coffees are free of all nut allergens because the flavored coffees are all flavored in separate vats from the non-flavored coffees. Even though there are no nut proteins used, Green Mountain Coffee Roasters performs a thorough clean-down between flavors during the production process. Some flavored beverages may contain nutmeg, ginger, cinnamon, cloves, sulfites(less than 10ppm), propylene glycol, and caramel color. Please see the individual product nutritionals for a list of ingredients.

    Hot cocoa and dairy based beverages may contain milk, soy or tree nuts
    Timothy’s Lemon Blueberry Passion Tea does contain gluten

    Most Coffee and Tea pods are egg, dairy and gluten-free. Please see the individual product nutritionals for a list of ingredients.

    Some Café Escapes beverages may contain palm or coconut oil, sucralose, sugar, cocoa derivatives, dairy, sodium caseinate, soy. Please see the individual product nutritionals for a list of ingredients. Go to Beverages
  • FAIR TRADE/RAINFOREST ALLIANCE
    Fair Trade is an innovative, market-based approach to sustainability that restores balance to the power dynamic in the coffee supply chain. Fair Trade Certified means co-ops and their farmers get a fair price for their beans. Every pound sold has a minimum price they can count on and the prices exceed the co-op’s cost of production, increasing resources for health care and education and helping farmers feed theK-Cup® Brewers. This product does not work in Vue® or Rivo® brewing systems.ir families. To qualify for Fair Trade certification, farmers must belong to a democratically organized co-op. Because they get a fair price, these small family farmers can grow coffee with respect for the community and the land, avoiding cost-cutting practices that sacrifice quality and the environment’s health.
    Rainforest Alliance Certification ensures the environment and wildlife are protected, workers receive decent wages, and improvement of living conditions including access to education, medical care and clean water, and that coffee is harvested and processed responsibly.
    To see if your favorite beverage is fair trade or rainforest alliance certified, please visit individual product pages.
  • STORING YOUR BEVERAGES
    We recommend storing K-Cup® Pods, Rivo Pods, Vue Pods, Carafe pods and unopened bagged coffee in a cool, dry place out of direct sunlight. Once opened, bagged coffee should be stored in an airtight container. We do not recommend storing our beverages in a refrigerator or freezer as they will absorb odors from the atmosphere.
  • CAMPBELL'S® FRESH-BREWED SOUP
    Campbell's® Fresh-Brewed Soups® are a delicious line of soups brewed at the touch of a button with your Keurig® brewer. Available in Homestyle Chicken Broth & Noodle Soup Mix and Southwest Style Chicken Broth & Noodle Soup Mix, they are under 70 calories per cup and are perfect to enjoy anytime as a convenient, satisfying snack.

If you need to reach customer care, here's how:

CALL US

Toll-free, 7 days a week 7 am - 12 am EST

Hot Brewers: 866.901.BREW (866-901-2739)

WRITE US

Keurig Green Mountain, Inc.
53 South Avenue
Burlington, MA 01803